01
Is compounded semaglutide or tirzepatide the same quality as the brand-name drug?
Compounded versions use the same active ingredient as the brand-name drugs. The difference is that they're produced by licensed compounding pharmacies rather than large pharmaceutical manufacturers. They go through quality checks at the pharmacy level, not through the FDA's drug approval process — which is true of all compounded medications.
What matters is whether the pharmacy is legitimate. Look for LegitScript certification and licensed US providers. That's how you know you're in safe hands.
02
Is this actually legal?
Yes. Compounded GLP-1 medications are legal when prescribed by a licensed provider and dispensed by a licensed compounding pharmacy. Kongo is LegitScript certified — the same certification standard used by major pharmacy chains.
Every treatment is reviewed by a licensed US provider before it ships. If a company can't tell you exactly who prescribes and where it's dispensed, that's your signal to walk away.
03
Am I eligible?
You won't know until a licensed provider reviews your information — and that's exactly how it should be. No legitimate telehealth company can tell you you're eligible before a provider looks at your health profile.
The intake takes about 4 minutes. A real licensed provider reviews it. They make the call, not an algorithm.
04
What does the process actually look like?
Fill out a short health questionnaire — takes about 4 minutes. A licensed provider reviews your information and makes a treatment decision. If approved, your medication ships directly from a licensed US pharmacy to your door.
No waiting room. No insurance runaround. Most people hear back within 24 hours.
05
What should I expect in the first few weeks?
The first few weeks are an adjustment period. Some people experience mild nausea, fatigue, or changes in appetite — especially in the first month as the dose increases. These usually pass.
The people who stop early often do so because nobody prepared them for this phase. Knowing what to expect makes a real difference. Go slow, stay hydrated, eat protein, and give it time.
06
What's the real price — are there hidden costs?
At Kongo, the price you see is the price you pay. GLP-1 treatments start at $109/mo on a 3-month plan. No consultation fees on top.
No surprise charges. Priced for people, not profit — that's not a slogan, it's how we built the pricing.
07
How is Kongo different from companies that have received FDA warnings?
The companies that received FDA warning letters made specific claims they shouldn't have — calling compounded versions equivalent to brand-name drugs, claiming FDA approval for their pharmacies, using language like "proven" or "clinically guaranteed."
We don't do any of that. We tell you exactly what we are — a LegitScript certified telehealth platform connecting you to licensed providers and licensed pharmacies — and we let that speak for itself.
