How we evaluate a compounding pharmacy
Published by Kongo · Re-verified quarterly
See every pharmacy we’ve evaluated →Your health matters, and it deserves more than guesswork. Compounded medicine is moving fast — new treatments, new pharmacies, new claims every month. Staying safe means staying ahead of it, not behind it.
That’s what this page is: the same standard we use to decide who we trust with your care, so you can see it for yourself.
We check every pharmacy we work with against four specific, verifiable standards — before we partner with them, and on an ongoing basis after. This page explains what we check, how we check it, and what we found.
Disclosure. This page is owned and published by Kongo. We apply the same four standards to our own pharmacy partners as to every other pharmacy listed here.
The four standards
Accredited — Accredited by PCAB, NABP, or LegitScript — any of the three counts. The specific accreditation(s) held are noted on each pharmacy’s entry.
Regulatory record — A factual report of what the FDA's public database shows — not Kongo's independent judgment of the pharmacy. We record what's there; we don't characterize it ourselves.
- 01No actions on record
- 02Past issue, resolved — FDA warning letter plus a closeout letter confirming correction
- 03Open, unresolved issue — warning letter or recall with no closeout letter found
Openly named — Identity stated plainly to the patient, never hidden behind private-label branding.
Shipping reputation — What real customers say about how medication arrived, via public reviews — or direct confirmation, where that’s how we checked it for a specific pharmacy. We state the method used per pharmacy, rather than implying one universal method.
These four core standards apply equally to every pharmacy we evaluate — no exceptions, no special treatment. A separate transparency signal follows below; it does not count against any pharmacy that doesn’t publish it.
Bonus signal
Publishes sourcing & testing information
Many pharmacies keep Certificates of Analysis and testing protocols private. This isn’t something we can fairly require of every pharmacy, so we show it as an extra transparency signal when present — not folded into the core standards.
- —Publicly disclosed (with source link)
- —Not currently published — a plain fact, no penalty implied, no comparison to other pharmacies’ disclosure rates.
If a pharmacy doesn’t respond to our questionnaire, we mark that standard unable to verify — never a pass, never a fail.
How we verify it
- —Accreditation checked against PCAB, NABP, and LegitScript registries
- —Regulatory record checked against FDA's public databases
- —Sourcing and testing checked against what each pharmacy publishes publicly
- —Every pharmacy re-verified quarterly
A note on how we handle findings
If a pharmacy doesn’t respond to our questions, we mark that standard unable to verify — never a pass, and never a fail. We’d rather tell you what we don’t know than guess. And if a pharmacy — including one of our own partners — falls short on a standard, we say so here, not just where it’s flattering.
See every pharmacy we’ve evaluated →
The full directory, with each standard marked pass, fail, or unable to verify.